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Refund Policy

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1. Our Satisfaction Guarantee

At Smart Scriptly, we strive to provide the best AI writing experience possible. If you are not completely satisfied with our services, we offer a 7-day money-back guarantee on all initial One Time and Gold subscription purchases.

2. Eligibility for Refund

To be eligible for a refund, you must meet the following criteria:

  • Your request must be submitted within 7 days of your original purchase date.
  • You must not have generated more than 5,000 words using our AI tools during this period.
  • Your account must not have violated our Terms of Use.

3. Non-Refundable Items

Please note that any "Custom Enterprise Plans" or discounted bulk packages are considered final sale and are non-refundable unless a technical error prevents you from accessing the service.

4. How to Request a Refund

To initiate a refund, please email our support team at support@smartscriptly.com with your Order ID and the email address associated with your account. We typically process claims within 48 business hours.

5. Processing Time

Once approved, your refund will be processed immediately. Depending on your bank or credit card provider, it may take 5-10 business days for the funds to appear on your statement.

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